Physical gift cards can be purchased in-clinic or we can arrange to send the giftee their card in the mail, but you will also receive a digital version via email which can be forwarded on to them.

Simply mention it upon booking your appointment, and bring in either your physical card or a copy of their email.

No, but upon initial consultation we discover the selected treatments aren’t suitable or won’t address their concerns, we will recommend an alternative of a similar value.

Please get in contact with our clinic at [email protected] or on 03 6144 6193. Any information you can provide about the gift card, including its full card number, when and by who it was purchased or the purchase confirmation number will help us in issuing a replacement card where possible.

Please note that Lumea Aesthetics is not responsible for any value redeemed from a gift card if it has been lost or stolen.

Our gift cards are valid for three years from the time of issue.